Privacy Policy – Utopia Camping Solutions

Protecting your privacy and personal data is a commitment of Utopia Camping

The protection of privacy and personal data constitutes a fundamental commitment of Utopia Camping. (UC), towards each holder of personal data (or simply “holder”) who uses digital platforms and Utopia Camping services

With the application of the General Data Protection Regulation (GDPR), EU Regulation 2016/679, of April 27, mandatory from May 25, 2018, , Utopia Camping remains strongly committed and committed to protecting the privacy and personal data of its holders who use Utopia Camping’s digital platforms and services, and To this extent, it updates its Privacy Policy, in accordance with all data protection principles and standards that support the GDPR.

In this document, we seek to explain what personal data we collect, for what purposes we can use it, how we treat it, who we share it with, how long we keep it, as well as the ways to contact us and exercise your rights.

General Data Protection Regulation

The GDPR establishes the rules regarding the processing, by a person, company or organization, of personal data relating to people in the European Union (EU).

This protects personal data regardless of the technology used to process that data. The protection is technologically neutral and applies to both automated and manual processing, as long as the data is organized according to predefined criteria (e.g. alphabetically). It is also irrelevant how the data is stored, in a computer system, through video surveillance, or on paper; In all these cases, personal data is subject to the protection requirements set out in the GDPR.

Who is responsible for data processing?

Utopia Camping, headquartered at Erich Weinert Str 135 A 10409 Berlin, Germany Alon Elhanaty is responsible for the processing of personal data, within the scope of the GDPR.

Data Protection Officer

Utopia Camping has a Data Protection Officer – DPO (DPO – Data Protection Officer), who
(i) provides information and advises the controller, the subcontractor, as well as the workers who process the data, about their obligations in scope of privacy and data protection;
(ii) controls the compliance of data processing with applicable standards;
(iii) provides advice, when requested, regarding the data protection impact assessment and monitors its implementation;
(iv) is a point of contact for the holder of personal data to clarify questions regarding the processing of their data by Utopia Camping; and
(v) is also the point of contact for the control authority) on issues related to processing, cooperating with this entity.

Utopia Camping’s Data Protection Officer can be contacted via email info@utopia-camping.com.

Processing of personal data, scope and changes to the Privacy Policy

By making personal data available to Utopia Camping, the holder of personal data consents to their processing in accordance with this Privacy Policy and the rules and principles contained in the Terms and Conditions of Utopia Camping’s Digital Platforms.

This Privacy Policy applies to data that has been directly provided by the respective holder or collected when the holder accesses our digital platforms, namely Utopia Camping services and products.

Utopia Camping reserves the right to change its Privacy Policy, so we advise you to consult this document regularly. If the Privacy Policy is changed, for your information we will place a notice on our digital platforms.

What are personal data?

Personal data is information relating to an identified or identifiable person. A person who can be directly or indirectly identified is considered identifiable. Personal data also constitutes the set of distinct information that can lead to the identification of a specific person. Examples of personal data:

• Name and Nickname;
• Address of a residence;
• E-mail address;
• Identification card number;
• Location data (for example, the location data function on a mobile phone);
• IP address (internet protocol);
• Cookies;
• Advertising identifier for your device;
• Sound or image.

Who is the holder of personal data?

The holder of personal data is the natural person to whom the data relates and who used Utopia Camping’s digital platforms and services.

Personal data categories

Examples (not exhaustive):

What type of information does Utopia Camping collect and how?

We will collect personal information whenever, for example:

• Purchase or use our services;
• Use our technological platforms;
• Download or use services and applications from Utopia Camping;
• Register with a specific Utopia Camping service;
• Get in touch with Utopia Camping through various channels or requests information or clarification;
• Subscribe to newsletters, alerts or other services;
• Participate in a competition, sweepstakes or questionnaire;
• Visit or browse our website;

Collection can be done orally, in writing or through Utopia Camping’s technological platforms

What data do we collect and process

The personal data collected and processed consists of information, for purposes determined by the duties and powers of Utopia Camping. and may be related to:

• Name, date of birth, citizen card or identity card, cell phone, tax identification number, passport number;
• Bank account information such as purchased services;
• Authentication information (email and access password);
• Educational qualifications, email, subject, message;
• Information regarding use and navigation on the website, pages consulted, test and task results, resources consulted, resources created, IP address;
• Service information for clarifications.

Other data may be collected, appropriate, relevant and strictly in line with the need for the provision of services requested from Utopia Camping by its holder

For what purposes does Utopia Camping process your personal data?

In general terms, Utopia Camping uses your data for the following purposes:

• Allow access to restricted areas of our technological platforms in a web context (website), in accordance with previously established terms;
• Manage contacts with the data subject;
• Carry out invoicing and collection;
• Register the user on the aforementioned platforms;
• Ensure we meet your needs by improving the search capabilities and functionalities of our platforms
• Send newsletters, events or other information;
• Institutional communication.

We will request your express consent before using the information for purposes other than those expressly provided for in this Privacy Policy.

How long does Utopia Camping process and retain your personal data?

Utopia Camping processes and retains your personal data according to the purposes for which they are processed and only for the period of time necessary to fulfil the purposes that motivated their collection and conservation, and always in accordance with the law, guidelines and decisions, or, depending on what is applicable, until the holder exercises the right to object, the right to be forgotten or withdraws previously given consent (when applicable).

However, there are situations in which the law determines the retention of data for a minimum period of time, namely the duty to retain commercial correspondence for 10 years or the duty to retain data relevant for tax purposes, for periods of up to 12 years.

After the respective retention period has elapsed, RTP will delete or anonymize the data whenever it should not be kept for a different purpose that may subsist.

Cookies and similar technologies

A cookie is a small text file – it may or may not be encoded – that is placed on your computer or mobile device, through your Internet browser, during a visit to a digital platform, with the purpose of storing, retrieving or updating data.

These files allow the digital platform to “remember” the user’s actions and preferences, namely the name, chosen language, character size and other display settings; they prevent you from having to enter your name each time you access; or that it is necessary to reconfigure the digital platform each time you visit it. Most cookies do not collect information that allows users to be identified and are limited to collecting information of a more general nature, such as the origin or approximate location of the user.

The digital platforms managed by Utopia Camping use cookies in order to improve their performance and the user’s browsing experience. Cookies are automatically activated when you use our digital platforms.

At any time, the user can configure their browser to accept or reject new cookies, as well as deactivate cookies previously stored on their device. Rejecting the use of cookies on Utopia Camping’s digital platforms may limit or make impossible access to some areas and content or limit the receipt of personalized information.

Exercise of rights

Data holders are guaranteed the right to access, update, rectify or delete their personal data. You can exercise this right by means of a written request addressed to Utopia Camping at the address Erich Weinert Str 135 A 10409 Berlin, Germany or via email info@utopia-camping.com.

You have the right to lodge a complaint with the competent supervisory authority, the „The Federal Commissioner for Data Protection and Freedom of Information“ BfDI.
If you consider that the processing carried out violates your rights and/or personal data protection laws applicable

Security

Utopia Camping has implemented and maintained security measures and technical and organizational policies to ensure the security of the personal data we process. These measures include, in particular, the execution of confidentiality agreements with our employees and suppliers; policies for restricting and controlling access to personal data; destruction or anonymization of personal data that are no longer necessary for the purposes for which they were collected.

Because information security depends in part on the security of your computer or electronic device that you use to communicate with us, and on the security you employ to protect user-names and passwords, please take appropriate measures to protect this information. .

Version and changes

The latest wording of this Privacy Policy is from February 27th, 2024. Utopia Camping may make changes to the content of this Privacy Policy. Such changes will be communicated, under legal terms, to the user.