The rental payments are generally non-refundable. However, we understand that life happens so if you need to cancel your order please get in touch with us and we will do our best to help
more than 14 days (2 weeks) before the beginning of the rental period will be refunded 100%, except for any bank transfer, currency exchange, or other associated fees.
more than 7 days but less than 14 days will be charged 50% of the rental fee.
Unfortunately with less than one week notice we cannot refund payments unless there are extenuating circumstances.